Welcome to Abigail Pens! These Terms and Conditions govern your use of our website and services. By placing an order with us, you agree to comply with these terms.

1. General Terms

  • Abigail Pens provides high-quality office equipment and supplies.
  • We reserve the right to modify these terms at any time, and updates will be posted on this page.
  • By using our website, you confirm that you are at least 18 years old or have parental permission to make a purchase.

2. Orders & Payment

  • All orders are subject to availability and confirmation.
  • We only accept Cash on Delivery (COD) as the payment method.
  • Orders must be paid in full upon delivery. Failure to pay may result in order cancellation and restrictions on future purchases.

3. Shipping & Delivery

  • We deliver to specified locations as mentioned on our website.
  • Delivery times may vary depending on your location and external factors.
  • If delivery is unsuccessful due to incorrect details provided by the customer, re-delivery may require additional charges.

4. Returns & Refunds

  • We accept returns only in cases of damaged or defective products.
  • To request a return, contact [email protected] within 48 hours of receiving the order.
  • Returned products must be unused and in their original packaging.
  • Refunds are only issued if we are unable to replace the defective item.

5. Product Availability & Pricing

  • We strive to keep product information accurate, but errors may occur.
  • Prices are subject to change without notice.
  • If an error in pricing occurs, we reserve the right to cancel the order and notify you of the issue.

6. Limitation of Liability

  • Abigail Pens is not responsible for any indirect, incidental, or consequential damages arising from the use of our products.
  • We do not guarantee that our website will always be available, error-free, or free from harmful components.

7. Privacy Policy

  • Your personal information is handled in accordance with our Privacy Policy.
  • We do not share, sell, or misuse your data beyond order processing and necessary communications.

8. Governing Law

  • These Terms and Conditions are governed by the laws.
  • Any disputes will be resolved through negotiation or legal proceedings in the relevant jurisdiction.

9. Contact Information

For any questions or concerns regarding these Terms and Conditions, contact us at:

📧 Email: [email protected]
🏢 Company Name: Abigail Pens

By using our services, you acknowledge and agree to these Terms and Conditions.