At Abigail Pens, we are committed to delivering your office equipment efficiently and securely. Please review our shipping policy for details on processing, delivery times, and charges.
1. Order Processing Time
- Orders are processed within 1-2 business days after confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Charges
- Shipping fees will be calculated at checkout based on your location.
- Any additional delivery fees (if applicable) will be communicated before order confirmation.
3. Delivery Attempts & Failed Delivery
- The courier will attempt delivery twice. If unsuccessful, the order will be returned to us.
- If delivery fails due to incorrect address or unavailability, the customer may need to place a new order.
4. Order Tracking
- Once your order is dispatched, we will provide tracking details (if available).
- For any shipping updates, contact us at [email protected].
5. Damaged or Missing Items
- If you receive a damaged package, refuse delivery and inform us immediately.
- If an item is missing from your order, report it within 24 hours of delivery.
6. Contact Us
For any shipping-related inquiries, please reach out to us at:
📧 Email: [email protected]
🏢 Company Name: Abigail Pens
By placing an order with Abigail Pens, you agree to this Shipping Policy.